If in doubt, report it!

Helping you, keep young people safe and data secure.

See it. Hear it. Act on it.

Across the organisation, teams already do a great job keeping children and young people safe and handling information responsibly.

See it. Hear it. Act on it. builds on that strong foundation. It brings together what we already do well and makes it clear, visible and consistent for everyone, whatever your role or working pattern.

The aim is simple: to make sure everyone feels confident, supported and clear about acting early when something doesn’t feel right.

This page is for staff, contractors and visitors at Young Epilepsy and St Piers School & College, and sets out what to do if you have a safeguarding or data protection concern.

If in doubt, report it.

Helping you

Keep young people safe and information secure.

Helping you

See it.

Notice a safeguarding or data protection concern. A worry. A risk. A potential breach.

Helping you

Hear it.

Listen carefully when someone raises a concern. Take it seriously, without judgement or delay.

Helping you

Act on it.

Respond quickly and follow the procedures. Report factually, accurately and promptly.

It’s everybody’s job

Safeguarding and data protection are part of the great work already happening across the organisation , not just in front‑line roles.

If your role touches children, young people, data, content or systems, safeguarding applies to you. Every role plays a part in maintaining trust, safety and protection.

Health professional talks and supports young girl with vibrant hair.

Safeguarding

  • Everyone has a duty to act.
  • Concerns should be reported promptly.
  • Confidentiality cannot be promised, because protecting young people comes first.

Click here for reporting process

A teacher stands in front of a classroom presenting information.

Data protection

  • Personal and organisational data must be protected.
  • Information is shared lawfully and on a need‑to‑know basis.
  • Data breaches must be reported so risks can be managed and lessons learned.

Click here for reporting process

Safe guarding and Data protection campaign

Your questions answered

if you have a question that isn't answered here, please email communications@youngepilepsy.org.uk and we will do our best to get the answer for you.

This campaign builds on the strong safeguarding and data protection culture already in place across the organisation.

Its purpose is to make sure everyone, whatever their role or working pattern,  feels confident, supported and clear about recognising concerns and acting early when something doesn’t feel right.

It also helps make our good practice visible and consistent, so governors and trustees can clearly see how seriously we take safeguarding and data protection.

Teams across the organisation already do a great job keeping children and young people safe and handling information responsibly.

This campaign brings that work together under a shared, simple framework so expectations are clear, confidence is reinforced, and no one feels unsure about acting, especially in situations that are complex, subtle or time‑pressured.

It strengthens what’s already working well and supports everyone to keep doing the right thing.

This campaign is for everyone.

Safeguarding and data protection are part of many different roles , whether you:

  • Work directly with children and young people
  • Work on campus or shifts
  • Work remotely or in hybrid roles
  • Handle information, content, data or systems
  • Support services, participation, fundraising, communications, HR, finance or IT

If your role touches children, young people, data, content or systems, safeguarding applies to you.

For the purposes of this campaign, data protection means information governance.

That includes:

  • Personal data
  • Health, care and education records
  • Confidential organisational information
  • Digital systems and paper files
  • CCTV, images and recordings
  • The use of AI and new technologies

Getting this right helps keep children and young people safe and protects the trust placed in us.

The expectation is simple and consistent:

See it.
Notice a safeguarding or data protection concern — a worry, risk, mistake or near miss.

Hear it.
Take concerns seriously when they’re raised. Listen carefully, without judgement or delay.

Act on it.
Report promptly and factually so the right support and action can follow.

And always remember: If in doubt, report it!

You don’t need to judge thresholds or decide how serious something is.

If something doesn’t feel right, or you’re unsure - report it.
Early reporting supports good decision‑making and helps protect everyone involved.

You will be supported, not blamed.

This campaign reinforces good judgement and early action. Raising concerns in good faith is always the right thing to do, even when situations feel unclear or complex.

No.

This campaign:

  • Recognises the good work already happening
  • Supports confidence and consistency
  • Makes expectations clear and visible

It is not about fault‑finding, surveillance or catching people out.

You should still report it.

Mistakes, near misses and data protection incidents can happen. Reporting them early allows risks to be managed and lessons to be learned, which protects children, colleagues and the organisation.

No.

You should never promise confidentiality.
Protecting children and young people must always come first.

Concerns need to be shared appropriately so they can be handled safely and correctly.

You won’t be on your own.

Support includes:

  • Clear guidance and reporting processes
  • Manager briefings and everyday conversations
  • Safeguarding and data protection leads
  • A culture that encourages early action and learning

Success looks like what we already strive for:

  • People act without hesitation
  • Concerns are raised early
  • Teams feel confident and supported
  • Safeguarding and data protection are part of everyday work

It also means we can clearly demonstrate to governors and trustees that safeguarding and data protection are taken seriously and embedded across the organisation.

Helpful links

MyConcern

For Young Epilepsy and St Piers staff, whose work predominantly covers children and young people on-campus - in the health centre, school and college - record and manage safeguarding concerns.

Online Safety Procedure

Applies to everyone using technology at Young Epilepsy and St Piers - on personal or work devices - including staff, students, volunteers, parents/carers and visitors.

Privacy notice

For staff at Young Epilepsy and St Piers. Explains how we use personal information when the public engage with us as part of our work.