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Contact Us

Get in touch

You can call us, write to us or contact us by email or via the website.

Please get in touch if you have a question about our work, have a media enquiry, or would like to find out more about working with or supporting us. You can find the best contact for your enquiry using the dropdown menu below.

Young Epilepsy

St. Piers Lane, Lingfield Surrey RH7 6PW

Main switchboard: 01342 832243

Are you coming to visit us at St Piers campus in Lingfield, Surrey? Click here for our visitors information

Fundraising, volunteering or getting involved and suporting Young Epilepsy in another way.

Email Supportercare@youngepilepsy.org.uk    

Phone 01342 831245

Our media team work closely with national, regional, local, trade and consumer media to promote our work to stakeholders, supporters and the general public.

We are available to answer requests from journalists on a wide range of issues relating to paediatric epilepsy

Email: communications@youngepilepsy.org.uk

Call: 07572420330

 

 

Find all our latest vacancies and what it is like to work at Young Epilepsy by clicking here

Complaints

At Young Epilepsy we aim to ensure that the needs of all our supporters and service users are met and that we provide a safe, healthy and caring environment.  However, we do recognise that at times concerns can arise. 

We believe that addressing issues/concerns raised is an important part of self-evaluation and raising standards. We aim to resolve concerns as quickly as possible. However, if you feel concerns remain unresolved a formal complaint may be submitted.

Any individual, including members of the public, can raise a complaint.

If you have any worries, concerns or complaints please let us know as soon as possible by:

  • Telling any Young Epilepsy staff member either verbally or in writing
  • Emailing complaints@youngepilepsy.org.uk
  • Writing to: Complaints, Young Epilepsy, St Piers Lane, Lingfield, Surrey, RH7 6PW

Compliments

We also like to know what we are doing well and welcome any compliments you may have; these can be sent to compliments@youngepilepsy.org.uk

Further Information can be found in our comments, compliments and complaints procedure

Further Information can be found in our safeguarding procedure.

Please email or phone to update your details:

Email Supportercare@youngepilepsy.org.uk    

Phone 01342 831245

Please find all the contact details for St Piers School and College on their website by clicking here