Safe and Well | What we do | About Us

Safe and Well

Safeguarding is a fundamental part of delivering high-quality health, education and care services, and is something that is instrumental to Young Epilepsy’s mission and values.

At Young Epilepsy, safeguarding includes:

  • The actions we take every day to make sure the children and adults that we work with, are safe and well and reach their fullest potential.
  • Making sure all children and adults have access to good quality education, care and health services when they need them.
  • Ensuring staff follow clear guidance to provide the best and most effective support strategies for each child and adult.
  • Making sure each child and adult has opportunities to express their views, wishes and feelings about their services and about things that matter to them.
  • Supporting every child and adult to enjoy their life and achieve their goals.
  • Giving all students support and opportunities to build positive relationships and connections and to develop their own identity.

Safeguarding also includes the action we take to prevent harm and to act to protect children and adults at risk if we think they have been or are at risk of harm, abuse or neglect.

What is a safeguarding concern?

Safeguarding means protecting our students and beneficaries’ health, wellbeing, and rights, and enabling them to live free from harm, abuse and neglect.

Therefore, we need to know if there are any concerns that are affecting health, wellbeing and human rights.

The following are concerns that must be raised to the safeguarding team:

  • Allegations, disclosures or concerns about physical, sexual, emotional, institutional, financial and discriminatory abuse
  • Neglect
  • Unexplained injuries and bruising
  • Bullying
  • Medication misadministration
  • Peer on peer assaults
  • Online safety concerns including cyber bullying, online grooming and sexting.

Reporting concerns or allegations

If you are concerned about a young person’s welfare, or need to report unexplained injuries, or bruising, a disclosure or poor practice of any sort, please contact Gill Walters, the Head of Safeguarding & Quality Practice or speak to the DSL on call for that area or house (their number can be sought from any Young Epilepsy staff; there are also posters advising who is on call).  There are a number of DSLs who provide an on-call support service to all staff 24 hours a day 365 days a year regarding any safeguarding concerns.  This includes the house managers, care co-ordinators and leadership team in school.

Operation Encompass

As part of our responsibilities to ensure the children and young people we support are safe and well, Young Epilepsy has taken the opportunity to join Operation Encompass which is a joint scheme between local schools, Surrey Police and Surrey County Council.

Operation Encompass has been designed to provide early reporting on any domestic incidents that occur outside of Young Epilepsy and might have an impact on a child in school.

Operation Encompass ensures that a member of the school staff, named a ‘Key Adult’ is informed the next morning that there has been a domestic incident or if a child has been reported as missing.

This means that the Key Adult can ensure that the child is supported whilst they are in school.

At Young Epilepsy the Key Adults are Richard Gargon (Principal) and Gill Walters (Head of Safeguarding & Quality practice).

For more information see

Contact during office hours

Gill Walters
Head of Safeguarding & Quality Practice
T: 01342 832243 Ext 409


For further information please see below:

Helpline: 01342 831342 (Mon-Fri, 9am-3pm)
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Star Fact!

Did you know that on average 87 children are diagnosed every day with Epilepsy

Cyber EssentialsFundraising RegulatorYoung Epilepsy is the operating name of The National Centre for Young People with Epilepsy Charitable Trust.
Registered Charity number 311877 (England and Wales)

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